We use cookies on our Web site and in our e-mail to offer a service and better user experience. This document describes the categories of cookies we use.

What are cookies?
Cookies are small data files stored by your browser on your computer hard drive. Each time a user visits our web site, your browser sends us back these cookies in order to enable us to offer a personalized experience that reflects their interests and preferences, and facilitate access to our services.

What we use cookies?
The cookies we use allow us to recognize users who return to visit the site and their data, so as to prevent them from having to repeatedly enter the same information. It also allows us to analyze the traffic patterns of users who visit our Web site in order to improve usability.
Here are some of the types of cookies used on our Web site:

technical cookies
It may be used technical cookies to allow users to use the services requested through our website. Without these cookies, it would be impossible to provide the services requested.

For example, the technical cookies can be used for:

Manage and remember items added to the shopping cart in the online shop
Allow users to access secure areas of our Web site without having to constantly login
Remember any user actions (for example, completing a form) when you return to the page you precede a session.

analytical cookies
The analytical cookies may be used to obtain information on the use of the Web site, the advertising and e-mail address and to notify us of any errors. In addition, these cookies allow us to obtain detailed technical information, such as the last page visited, the number of page views, if an email was opened, which parts of the Web or e-mail site are clicked by users and time elapsed between the click and the other. This information may be associated with user details such as IP address, domain or browser; however, they are analyzed along with other people’s information so as not to identify a particular user to the other.

For example, these cookies may be used on our Web site to:

Analyze and improve the performance and design of our Web site, publishing of advertisements and e-mail
Quantify the response to our advertisements and improving its effectiveness
Calculate the errors that occur on our website to provide better service and deal with any complaints
third-party tracking cookies
The third-party tracking cookies may be sent to the user’s device by the websites of our partners. These cookies are used to determine when the partners are redirecting a user to our Web site and if that user proceeds to the purchase of a product or service. The information may be shared with our partners anonymously, so as not to identify a particular user to the other.
In addition, this information is provided in accordance with our contractual obligations to partners to help them improve the effectiveness of their sites.

feature cookies
These cookies are not critical, but allow you to take advantage of many useful features on our Web site.
For example, they could be used on our Web site to:

Remember the preferences selected by the user during previous visits, such as country / language, interests and presentation of the Web site (layout, font size, colors and so on). In this way, the user will not have to enter this information again
Remember the answers to questions in our website, for example, participation in surveys on customer satisfaction, so they do not recur user
Determine whether a service has already been proposed to the user, for example the supply of real-time online assistance
Provide information that allows the operation of optional services, such as watching a video online or post a comment on a blog
Third Party Cookies
Whenever you use our Web site, we may store some cookies are not controlled by us. This happens, for example, if the user visits a page that contains content of a third party Web site. As a result, the user will receive cookies by these third-party services. The cookies do not contain personal information, unless the user has logged in to the account.
For example, third-party cookies may be caused by:

YouTube or Facebook
Our website does not control the storage of or access to these cookies. For more information on using the cook

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